BISP Face Verification Method
BISP Face Verification Method The Benazir Income Support Programme continues to support millions of low-income families across Pakistan by providing quarterly cash assistance through the Kafalat Program. However, many women face delays or rejections due to biometric failures especially those who are elderly, work in labor intensive jobs, or have expired CNICs. In response to this ongoing problem, BISP has launched a new Face Verification Method in 2025 to help beneficiaries receive their payments without fingerprint verification.
This article offers a complete, easy to understand guide to the face verification method, why it is important, how to use it and what steps you should take if you’re facing fingerprint or CNIC related issues. If you are tired of standing in long queues only to be denied due to fingerprints not matched this guide is for you.
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Why Face Verification Was Introduced in BISP Kafalat
Biometric issues have become one of the most common obstacles in payment disbursement under the Kafalat program. Many women are unable to pass the fingerprint check due to worn out thumbs, skin conditions or old age. In some cases technical errors in the verification machines, internet connectivity problems or CNIC expiry cause further delays. These issues not only frustrate beneficiaries but also deprive them of their much needed financial aid.
To fix this, BISP, in collaboration with NADRA, introduced face verification as a smart, contactless alternative. It allows eligible women to verify their identity using a facial scan either from home or at their nearest BISP office, making the process smoother and more reliable.
You Can Also Read:BISP Kafalat Biometric Verification Problems: Causes and Quick Fixes in 2025
What Is BISP Face Verification
BISP Face Verification is a newly introduced system designed for women who are unable to verify their identity through thumb impressions. Instead of relying on fingerprints, which may be difficult to scan due to age or labor, the face verification method captures a live facial scan and matches it with NADRA biometric database.
This method is especially useful for:
- Elderly women with faded fingerprints
- Daily wage workers whose thumbs are damaged
- Individuals who have failed multiple biometric attempts
- Women with medical conditions that prevent fingerprint scans
Face verification is safe, quick, and does not require any payment to agents. It can be done easily through the official Benazir Kafalat App or at a nearby BISP Tehsil office.
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Step by Step Process: How to Use Face Verification Through Mobile
BISP Face Verification Method To make the process accessible to everyone, BISP has enabled facial scans through a mobile app that works on most Android smartphones. Here’s how you can do it:
- Download the Benazir Kafalat App from the Google Play Store. Make sure it’s the official version released by BISP.
- Enter your CNIC number and registered mobile number. The mobile number should be active and linked with your NADRA record.
- Begin face scanning by following the on-screen instructions. Stand in a well-lit area and hold your phone at eye level.
- Submit your scan and wait for confirmation. Your verification status will be updated via SMS or app notification within a few days.
- Check your payment status by sending your CNIC to 8171 or visiting the official portal at 8171.bisp.gov.pk.
If you cannot use a smartphone the verification process can also be completed in person at BISP Tehsil offices.
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In Office Face Verification Option
Not everyone owns a smartphone or has access to the internet. That is why BISP has made sure that beneficiaries can also complete face verification at the nearest BISP Tehsil Office.
At the office, trained staff will help you through the facial scan process. You must carry your original CNIC and ensure your mobile number is registered and active. In some cases you may be asked to show your NSER slip or any document related to your BISP registration.
This option is especially helpful for:
- Women in rural areas
- Those with technical difficulties using the app
- Beneficiaries who want in person support for verification
Who Is Eligible for Bisp Face Verification
Not every BISP beneficiary will need to use face verification, but it is a lifesaver for those who’ve repeatedly failed fingerprint scans. The following groups are typically eligible:
- Individuals who have failed fingerprint matching more than 8 times
- Women over 60 years of age
- Daily wage laborers with damaged thumbs
- Women with skin conditions or hand injuries
- Those with updated CNICs but unable to pass biometric
Documents Required for Face Verification
Before starting the process, make sure you have the following documents ready:
- Original, valid CNIC
- Registered and active mobile number
- NSER slip or BISP beneficiary card
Without these documents, your verification may be delayed or rejected.
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When Face Verification Was Not Work What to Do
Face verification is a powerful solution, but it was not work in the following cases:
- Your CNIC is expired or blocked
- There’s a 938 code error in your record
- Your mobile number is not registered with NADRA
- Your CNIC data and BISP data do not match
If any of the above apply to you, take these steps:
- Visit NADRA to renew your CNIC and correct any spelling or data issues
- Go to your local BISP office to sync your updated NADRA information
- Call 0800-26477 to ask for status or help with linking your CNIC
You may also be asked to repeat the NSER survey if your data is very outdated.
You Can Also Read:Benazir Kafalat CNIC Verification – Confirm Your Eligibility and Payment
Benefits of Using BISP Face Verification Method
Switching to face verification brings multiple benefits particularly for those who have suffered delays in the past. Some key advantages include:
- Reliable alternative to fingerprint scanning
- Reduced wait time and faster access to payments
- Lower risk of fraud or identity theft
- No more stress from repeated rejections at payment centers
- Easier access for the elderly and physically challenged
By using this method BISP is making sure that no eligible woman is left behind due to a technical issue.
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Mistakes to Avoid During Face Verification
To ensure your verification process goes smoothly, avoid the following common errors:
- Do not scan your face in poor lighting or while wearing a mask glasses or scarf
- Always use your own registered mobile number do not borrow someone else’s
- Never try to fake or bypass the scan using old photos or videos
- Do not pay any unauthorized agent all services are free and offered directly by BISP
- If you receive any message from 8171 respond promptly and follow the instructions
What If Face Verification Fails Too
In rare cases, even face verification may not work particularly for those with facial injuries or unregistered mobile data. If this happens, here are your other options:
- Request the Non Biometric Payment Form from your BISP Tehsil office
- Register a close family member as a guardian to collect payments on your behalf
- File a complaint through the BISP helpline or online complaint form
BISP ensures that even in such cases deserving women will not lose their payments.
How to Check BISP Kafalat Payment After Verification
Once your identity is confirmed, you can check and collect your payment by following these steps:
- SMS your CNIC number to 8171
- Visit 8171.bisp.gov.pk and check payment status
- Go to your local BISP payment center or HBL Konnect agent
- Receive your payment and always ask for a receipt
Final Tips for Beneficiaries
To avoid delays and payment problems in the future always follow these essential tips:
- Keep your CNIC renewed and valid at all times
- Make sure your phone number is updated and linked with NADRA
- Never hand over your CNIC or verification code to anyone else
- Save SMS confirmations and slips from payment agents
- Only use official BISP offices or helpline for help never deal with private agents
Conclusion
Face verification is a practical, modern solution introduced by BISP to help thousands of women across Pakistan receive their rightful cash assistance without facing hurdles at payment centers. If you or someone in your family has been struggling with fingerprint verification, this method can ensure smooth and secure access to financial support.
Whether you verify your face through the Benazir Kafalat App or visit a BISP Tehsil office, following the right steps will protect your identity and guarantee your next Rs.13500 to 14500 installment arrives on time. Stay informed, stay safe and remember: your BISP payment is your legal right to never pay for it.
FAQs
What is BISP face verification?
It is a new method that verifies your identity using a facial scan instead of fingerprints.
Who can use face verification?
Beneficiaries who fail fingerprint scans, especially elderly or labor workers, can use this method.
How do I do face verification at home?
Use the official Benazir Kafalat App to scan your face and submit it for verification.
Can I verify my face at a BISP office?
Yes, visit your nearest BISP Tehsil office with your CNIC and registered mobile number.
What if face verification fails?
You can apply for non-biometric payment or assign a close relative as a guardian.
How do I check my payment status?
Send your CNIC to 8171 or visit 8171.bisp.gov.pk to check online.